Patient responsibility
Turn separate records into one review decision.
Cenrus connects payer adjudication, provider requests, and available payment evidence. It tells review teams which cases match, which differ, and which need judgment.
Reconciliation
case_rec_02f27
Payer assigned
$193.24
Provider requests
$440.00
Difference
$246.76
Verdict
Amount discrepancy
The provider request exceeds payer assigned patient responsibility by $246.76.
Reconciliation workspace
Source records
Three records, one case
Statement amount
No supported record
Matching signals
Strong match- Patient account
- 7291
- Service date
- Feb 27, 2026
- Provider
- Northstar Imaging
- Procedure
- Diagnostic imaging
- Requested amount
- $246.76 difference
Reconstructed allocation
What the payer assigned
- Submitted charge
- $440.00
- Payer adjustment
- −$246.76
- Payer payment
- $0.00
- Assigned by payerPatient responsibility
- $193.24
Cenrus verdict
ReviewAmount discrepancy
The provider requests $246.76 more than the payer assigned responsibility.
Reconcile the financial state, not just the document.
Each record answers a different question. Cenrus preserves those differences, then compares the evidence that the customer provides.
01
Payer adjudication
The payer record shows submitted charges, adjustments, deductible, copay, coinsurance, patient responsibility, and available payer payment information.
02
Provider request
The statement shows what the provider wants to collect, along with account, service, provider, and charge details that support matching.
03
Payment evidence
Receipts, transactions, and supported customer records add evidence of what the patient already paid. Cenrus labels the source and strength of each record.
Cenrus decision
Verdict, evidence, confidence, next action
Find the right payer event before comparing amounts.
Cenrus scores independent signals from both records. It escalates the case when those signals conflict or fail to identify one clear match.
Provider statement ↔ payer claim
- Patient accountExact
- Service dateExact
- ProviderHigh similarity
- Procedure contextSupported
- Requested amountCompared
A
Build candidates
Cenrus looks for payer events around the service dates and provider context in the statement.
B
Score independent signals
Account numbers, dates, provider identity, procedure context, and amounts support or weaken each match.
C
Escalate ambiguity
Cenrus returns an ambiguous match or human review verdict when the evidence does not support one clear association.
Show how the payer reached patient responsibility.
A total alone does not explain a claim. Cenrus reconstructs deductible, copay, coinsurance, adjustments, and available payments for reviewer inspection.
Payer allocation
Professional claim
- Submitted charge
- $440.00
- Payer adjustment
- −$246.76
- Deductible
- $193.24
- Copay
- $0.00
- Coinsurance
- $0.00
- Payer payment
- $0.00
- Patient responsibility
- $193.24
A clear $246.76 difference
This synthetic case demonstrates how Cenrus compares a provider request with payer adjudication.
If the provider requests $193.24
Cenrus classifies the request as consistent with payer adjudication when the records match with sufficient confidence.
If the provider requests $440.00
Cenrus identifies the same $246.76 difference shown as the payer adjustment and routes the case for review.
Give reviewers the decision and its basis.
Every response keeps the conclusion close to the evidence. Reviewers see what matched, what differed, and why the case followed a specific path.
01
Verdict
A narrow classification tied to the records available now.
02
Compared values
The provider request, payer allocation, and available payment evidence.
03
Match evidence
The account, date, provider, procedure, and amount signals used.
04
Next action
Remove from the first pass, investigate, wait for adjudication, or review the match.
Fit the engine into the queue that already exists.
Cenrus starts with the current review process. The customer sends a provider bill, Cenrus reconciles the records, and the result returns to the customer system.
- 01
Patient authorizes payer access
Cenrus maintains the approved connection and synchronizes available payer records.
- 02
Customer sends a bill
The workflow provides the statement and available account or payment context.
- 03
Cenrus returns a verdict
The response includes financial comparisons, match signals, confidence, and a next action.
- 04
Events keep state current
Cenrus emits updates when a claim or patient responsibility changes.